About Us

Welcome to The Party Hut Cheltenham!

Hi, we’re Tom, Tom & Laura – the trio behind The Party Hut you know and love! Since 2022, when we took over Banners n Balloons, we’ve been on a mission to transform this iconic local business into something extraordinary: a modern, sustainable, and innovative leader in the party retail industry.

Our Journey

At The Party Hut, we believe that every celebration should be extraordinary. From birthdays to weddings, and everything in between, we are committed to helping you create unforgettable moments. When we took over in 2022, our vision was to honour the legacy of Banners n Balloons while adding our own touch of creativity and innovation.

Over the past two years, we’ve expanded our product offerings, enhanced our online shopping experience, and most importantly, embraced sustainability at the core of everything we do. Our dedication to reducing environmental impact has earned us recognition and awards, which we’re incredibly proud of!

Our Award-Winning Journey

In just two years, The Party Hut has achieved remarkable success, earning several prestigious awards that reflect our commitment to quality, innovation, and sustainability. These accolades include:

• Best Balloon and Party Retailer for Gloucestershire 2023: This award recognises our expertise in balloon artistry and our extensive range of high-quality party supplies. We’ve become the go-to destination for those looking to add that special touch to their events, whether it’s a corporate launch, an anniversary celebration, or any other occasion.
• Gloucestershire Online Retailer of the Year 2023: This award highlights our dedication to providing a seamless and convenient online shopping experience. Our website is designed with the user in mind, making it easy to browse our selection of products, place orders, and have them delivered right to your door.
• Best Localised E-Commerce Experience 2023: We’re proud of our deep connection to the Cheltenham community. This award reflects our efforts to tailor our offerings to meet the specific needs of our local customers, ensuring that every interaction feels personalised and responsive.
• Party Supply Retailer of the Year 2024: This prestigious title underscores our relentless pursuit of perfection in both our product offerings and customer service. At The Party Hut, we’re always on the lookout for the latest trends and the highest quality products to ensure that every event we help create is nothing short of spectacular.
• Best E-Commerce Fulfilment Experience 2024: This accolade recognises our ability to process and deliver orders efficiently, ensuring that our customers receive their products on time and in perfect condition—a crucial factor in today’s fast-paced world.
• Finalist for Best Order Tracking System 2024: Our advanced tracking system keeps customers informed at every stage of their purchase journey, providing peace of mind from the moment an order is placed to its final delivery.
• Service of Excellence Award 2024: Exceptional customer service is at the heart of our business, and this award reflects our dedication to ensuring that every customer feels valued and supported throughout their shopping experience.
• Global Recognition Award 2024: This international accolade highlights our growing reputation on the global stage, a testament to our ability to compete internationally while maintaining the personalised, high-quality service that our local customers have come to expect.